Why IPhone 15 Pro Video Recording Isn’t Working And How To Fix It

Quick tips

• Select the appropriate ProRes codec; HDR and SDR are not compatible.
• An SSD is essential for 4K ProRes Log shooting.
• Check the compatibility and correct connection of the USB-C to USB-B cable.

Fix 1: Use an incorrect encoding setting

The iPhone 15 Pro’s camera app, by default, won’t let you record into history unless you specifically go to Settings, enable ProRes video, and choose Encrypt History. Here’s how to enable it:

• Step 1: Open iPhone Settings and go to Camera .
• Step 2: Open Camera > Tap Formats.
• To Step 3: In Formats , scroll down and toggle on Apple ProRes if it’s currently turned off.
• Step 4: Now, tap on ProRes Encoding > Choose Log.

Fix 2: Not using an SSD with iPhone 15 Pro

To record 4K or 1080P Log videos at 60 fps, you must use an external SSD drive and connect it using the iPhone 15 Pro’s USB-C port.

I’ve been using a Samsung T7 Shield SSD with my phone, and it works fine. I’ve also tried using Samsung’s T5 engine with it, and that works well when shooting Log on the iPhone 15 Pro models.

However, keep the following in mind before purchasing:

• Choose external SSD only; Internal 2.5-inch drives or M.2 drives will not work.
• All your footage will be stored directly on the SSD when you connect it for log shooting. So, invest in a drive with a storage capacity of at least 512GB.

For shooting with an SSD, stick with it. A rubber band can work temporarily, but consider using a tool for long-term stability.

Fix 3: Use an incompatible cable to connect your SSD

There is a heavy data load on your SSD while writing a video recording and using an incompatible USB-C to USB-C cable may result in unusable video footage. Ideally, remember the following:

• We recommend using the default USB-C to USB-C cable that comes in the box with your SSD.
• Using a ready-made cable will not work. This results in choppy footage with missing frames.
• Avoid using USB-A to USB-C adapters. In our experience, this slows down typing speed.

4. Incorrectly selected video mode

Are you trying to record Log video in Cinema mode? Well, that won’t work. Apple only allows you to record ProRes Log when you’re in the default video mode. To make sure sign-in is enabled in the Camera app, do the following:

• Step 1: Open the Camera app and go to Video.
• Step 2: Find ProRes Log in the upper left corner, and click on it.
• To Step 3: Press the red record button to start shooting in ProRes Log.

Fix 5: USB-C connection issues

While it is unlikely, you may encounter this problem without noticing. I’ve tried this myself: The large USB-C connector may not be inserted properly, resulting in interrupted recording. To prevent this:

• When using a case, make sure the USB-C cable fits snugly without a loose connection, especially given the case’s small bottom opening.
• Make sure the cable is securely connected to the SSD drive, as prolonged use may loosen the connector, causing connection issues.

common questions

1. Can you record a ProRes record using an external hard drive?

No, you should only use a compatible SSD.

2. Can log footage be imported directly into editing software like Premiere Pro using an SSD?

Yes, you can directly import log snapshots for post-processing using an SSD; No need to copy it to your computer first.

3. Can slow motion and cinematic videos be shot using log encoding?

No, currently, iPhone 15 Pro and iPhone 15 Pro Max only allow recording in Log mode under Video mode, up to 4K resolution at 60 fps.